AI Writing and Business Productivity

About Course

A practical, beginner-friendly course that teaches learners to plan, draft, improve and verify everyday writing with artificial intelligence while preserving accuracy, originality, privacy and human judgement.

Understand what generative AI can and cannot reliably do.
Write clear prompts using purpose, audience, context, constraints and format.
Use AI to plan, draft and improve emails, reports, proposals and customer messages.
Create marketing, education and career content without losing personal or brand voice.
Verify facts, protect confidential information and apply responsible human review.
Build a repeatable writing workflow and reusable prompt library.

Course Content

Topic 1: AI Writing Foundations
Understanding generative AI, suitable writing tasks, limitations and human responsibility.

Lesson 1.1: What Generative AI Does
Lesson 1.2: Strengths, Limits and Hallucinations
Lesson 1.3: Choosing the Right Writing Task
Lesson 1.4: Human Voice and Accountability
Topic 1 Guided Skills Assignment
Topic 1 Applied Assignment
Topic 1 Knowledge Test

Topic 2: Prompting for Clear Results
Building useful prompts, giving context, setting constraints and improving weak outputs.

Topic 3: Planning, Research and Source Use
Turning a brief into an outline, researching responsibly and separating evidence from invention.

Topic 4: Everyday and Business Writing
Applying AI to emails, reports, proposals, minutes and customer communication.

Topic 5: Marketing and Public Content
Creating useful web, social, product and campaign copy while maintaining a consistent voice.

Topic 6: Learning, Careers and Inclusive Communication
Using AI for study, teaching, applications and accessible communication without misrepresentation.

Topic 7: Editing, Quality and Originality
Reviewing drafts for accuracy, clarity, tone, bias, originality and publication readiness.

Topic 8: Productive Workflows and Final Capstone
Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.

Final Assessment and Course Completion
Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.

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About Course

What Will You Learn?

Course Content

Topic 1: AI Writing Foundations <p>Understanding generative AI, suitable writing tasks, limitations and human responsibility.</p>

Lesson 1.1: What Generative AI Does

Lesson 1.2: Strengths, Limits and Hallucinations

Lesson 1.3: Choosing the Right Writing Task

Lesson 1.4: Human Voice and Accountability

Topic 1 Guided Skills Assignment

Topic 1 Applied Assignment

Topic 1 Knowledge Test

Topic 2: Prompting for Clear Results <p>Building useful prompts, giving context, setting constraints and improving weak outputs.</p>

Lesson 2.1: The Five-Part Prompt

Lesson 2.2: Examples, Tone and Format

Lesson 2.3: Iterating Instead of Starting Over

Lesson 2.4: Reusable Prompt Templates

Topic 2 Guided Skills Assignment

Topic 2 Applied Assignment

Topic 2 Knowledge Test

Topic 3: Planning, Research and Source Use <p>Turning a brief into an outline, researching responsibly and separating evidence from invention.</p>

Lesson 3.1: From Brief to Writing Plan

Lesson 3.2: Brainstorming and Outlining

Lesson 3.3: Research and Fact Verification

Lesson 3.4: Quotations, Citations and Attribution

Topic 3 Guided Skills Assignment

Topic 3 Applied Assignment

Topic 3 Knowledge Test

Topic 4: Everyday and Business Writing <p>Applying AI to emails, reports, proposals, minutes and customer communication.</p>

Lesson 4.1: Professional Emails and Messages

Lesson 4.2: Reports and Executive Summaries

Lesson 4.3: Proposals and Persuasive Documents

Lesson 4.4: Minutes, Actions and Follow-ups

Topic 4 Guided Skills Assignment

Topic 4 Applied Assignment

Topic 4 Knowledge Test

Topic 5: Marketing and Public Content <p>Creating useful web, social, product and campaign copy while maintaining a consistent voice.</p>

Lesson 5.1: Audience, Offer and Call to Action

Lesson 5.2: Website and Landing Page Copy

Lesson 5.3: Social Media and Content Repurposing

Lesson 5.4: Product Descriptions and SEO Basics

Topic 5 Guided Skills Assignment

Topic 5 Applied Assignment

Topic 5 Knowledge Test

Topic 6: Learning, Careers and Inclusive Communication <p>Using AI for study, teaching, applications and accessible communication without misrepresentation.</p>

Lesson 6.1: Study Support Without Cheating

Lesson 6.2: CVs, Cover Letters and Applications

Lesson 6.3: Presentations and Speaking Notes

Lesson 6.4: Plain Language, Translation and Accessibility

Topic 6 Guided Skills Assignment

Topic 6 Applied Assignment

Topic 6 Knowledge Test

Topic 7: Editing, Quality and Originality <p>Reviewing drafts for accuracy, clarity, tone, bias, originality and publication readiness.</p>

Lesson 7.1: Structural and Line Editing

Lesson 7.2: Fact, Number and Consistency Checks

Lesson 7.3: Bias, Tone and Harmful Assumptions

Lesson 7.4: Originality, Copyright and Disclosure

Topic 7 Guided Skills Assignment

Topic 7 Applied Assignment

Topic 7 Knowledge Test

Topic 8: Productive Workflows and Final Capstone <p>Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.</p>

Lesson 8.1: The Human-AI Writing Workflow

Lesson 8.2: Collaboration and Version Control

Lesson 8.3: Measuring Quality and Time Saved

Lesson 8.4: Building Your AI Writing Portfolio

Topic 8 Guided Skills Assignment

Topic 8 Applied Assignment

Topic 8 Knowledge Test

Final Assessment and Course Completion <p>Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.</p>

Final Revision Guide

Final Capstone Portfolio

Final Examination 20 Questions

Earn a certificate

Student Ratings & Reviews

Topic 1: AI Writing Foundations
<p>Understanding generative AI, suitable writing tasks, limitations and human responsibility.</p>

Topic 2: Prompting for Clear Results
<p>Building useful prompts, giving context, setting constraints and improving weak outputs.</p>

Topic 3: Planning, Research and Source Use
<p>Turning a brief into an outline, researching responsibly and separating evidence from invention.</p>

Topic 4: Everyday and Business Writing
<p>Applying AI to emails, reports, proposals, minutes and customer communication.</p>

Topic 5: Marketing and Public Content
<p>Creating useful web, social, product and campaign copy while maintaining a consistent voice.</p>

Topic 6: Learning, Careers and Inclusive Communication
<p>Using AI for study, teaching, applications and accessible communication without misrepresentation.</p>

Topic 7: Editing, Quality and Originality
<p>Reviewing drafts for accuracy, clarity, tone, bias, originality and publication readiness.</p>

Topic 8: Productive Workflows and Final Capstone
<p>Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.</p>

Final Assessment and Course Completion
<p>Designing repeatable human-AI workflows, collaboration controls and a complete writing portfolio.</p>