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dave-IT Skills

Terms & Conditions

Effective Date: 5 August 2026

1. Introduction

Welcome to dave-IT Skills ("the Platform"), an online learning platform operated by dave-IT ("we", "our", or "us").

These Terms & Conditions ("Terms") govern your access to and use of the Platform, including all courses, learning materials, assessments, certificates, downloads, communications, and related services.

By creating an account, purchasing a course, enrolling in a course, or using any part of the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use the Platform.

You are responsible for ensuring that your use of the Platform complies with the laws applicable in your jurisdiction.

3. Your Account

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activities conducted through your account;
  • ensuring that the information you provide is accurate and current.

You must immediately notify us of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.

4. Course Access

Unless expressly stated otherwise:

  • purchasing a course grants you a limited, personal, non-transferable licence to access that course;
  • course access is for your individual learning only;
  • access periods may vary depending on the specific course or promotional offer.

We reserve the right to update, improve, replace, or discontinue course content without prior notice.

5. Payments

Where applicable:

  • all prices are displayed in the applicable currency;
  • payment must be successfully completed before access is granted;
  • taxes, duties, and transaction fees are the responsibility of the learner where applicable.

We reserve the right to change pricing at any time without affecting purchases already completed.

6. Refund Policy

Unless otherwise stated in writing:

  • digital courses become accessible immediately after purchase;
  • because digital educational content is delivered instantly, purchases are generally non-refundable once access has been granted.

However, we may, at our sole discretion, consider exceptional refund requests where required by law or where special circumstances exist.

7. Intellectual Property

All Platform content, including but not limited to:

  • videos
  • presentations
  • documents
  • templates
  • quizzes
  • graphics
  • logos
  • software
  • downloadable resources
  • written material
  • course structure

remains the exclusive property of dave-IT or its licensors.

Nothing in these Terms transfers ownership of any intellectual property.

8. Restrictions

You agree not to:

  • copy or reproduce course materials;
  • record, download, or redistribute videos except where expressly permitted;
  • upload course content to other websites or platforms;
  • share your login credentials;
  • resell course access;
  • modify or create derivative works from our content;
  • use automated tools to extract Platform content;
  • interfere with Platform security;
  • attempt unauthorised access to our systems.

Any breach may result in immediate suspension or permanent termination of your account without refund.

9. User Content

Where learners submit assignments, comments, forum posts, or other content, you grant dave-IT Skills a non-exclusive, royalty-free licence to host, display, process, and use that content solely for operating and improving the Platform.

You remain responsible for the legality of any content you submit.

10. Certificates

Certificates issued by dave-IT Skills are Certificates of Completion.

Unless explicitly stated otherwise, they:

  • are not government-accredited qualifications;
  • are not professional licences;
  • do not guarantee employment;
  • do not guarantee promotion;
  • do not guarantee admission into educational institutions;
  • do not guarantee professional competence or business success.

Certificates confirm only that the learner has satisfied the Platform's completion requirements for the relevant course.

We reserve the right to verify, revoke, amend, suspend, or invalidate certificates issued in error or obtained through misconduct.

11. Educational Purpose

Our courses are designed to educate and develop practical skills.

While we strive to provide accurate and useful learning experiences, we do not warrant that every learner will achieve any specific educational, professional, financial, or personal outcome.

Learning outcomes depend on numerous factors beyond our control, including effort, prior knowledge, practice, and individual circumstances.

12. Artificial Intelligence

Certain courses may teach or utilise Artificial Intelligence technologies.

AI-generated examples, responses, demonstrations, or outputs may contain inaccuracies.

Learners are responsible for independently verifying important information before relying upon it.

13. Platform Availability

We aim to provide reliable access but do not guarantee uninterrupted availability.

The Platform may occasionally be unavailable due to:

  • maintenance;
  • software updates;
  • internet failures;
  • third-party service interruptions;
  • security incidents;
  • events beyond our reasonable control.

We shall not be liable for temporary interruptions.

14. Acceptable Use

You agree not to:

  • upload malicious software;
  • attempt hacking;
  • harass other users;
  • publish unlawful material;
  • impersonate another person;
  • interfere with assessments;
  • engage in academic dishonesty.

Violations may result in immediate account termination.

15. Suspension and Termination

We may suspend or terminate your account at our discretion where:

  • these Terms are breached;
  • fraud is suspected;
  • illegal activity is identified;
  • Platform security is threatened;
  • continued access would adversely affect other learners or our services.

Termination does not affect any rights accrued before termination.

16. Limitation of Liability

To the fullest extent permitted by law, dave-IT, dave-IT Skills, its owners, directors, employees, instructors, contractors, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • use of the Platform;
  • inability to access the Platform;
  • reliance on course materials;
  • assessment outcomes;
  • certificate recognition;
  • employment decisions;
  • business decisions;
  • loss of income;
  • loss of profits;
  • loss of data;
  • interruption of business;
  • computer viruses;
  • third-party services;
  • technical failures; or
  • any matter beyond our reasonable control.

Our total liability, if any, shall not exceed the amount paid by you for the specific course giving rise to the claim.

17. Indemnity

You agree to indemnify and hold harmless dave-IT, dave-IT Skills, its officers, employees, instructors, contractors, and affiliates against any claims, losses, damages, liabilities, costs, or expenses arising from:

  • your breach of these Terms;
  • your misuse of the Platform;
  • your violation of any law; or
  • infringement of any third-party rights.

18. Force Majeure

We shall not be liable for any delay or failure resulting from circumstances beyond our reasonable control, including natural disasters, internet outages, cyber-attacks, labour disputes, government actions, epidemics, or failures of third-party providers.

19. Changes to the Platform

We may modify, improve, suspend, or discontinue any feature, course, or service at any time without liability.

20. Changes to These Terms

We may amend these Terms from time to time.

Updated Terms become effective upon publication. Continued use of the Platform constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Zimbabwe.

Any disputes shall be subject to the jurisdiction of the competent courts of Zimbabwe unless otherwise required by applicable law.

22. Contact

Questions regarding these Terms may be directed through the contact details provided on the dave-IT Skills website.

Disclaimer

Effective Date: 5 August 2026

General Disclaimer

The information, courses, videos, downloads, assessments, templates, examples, and all other content provided by dave-IT Skills are made available for educational and informational purposes only.

While every reasonable effort is made to ensure that our content is accurate, current, practical, and useful, no representation or warranty is made that all information is complete, error-free, or suitable for every circumstance.

Users remain responsible for exercising their own judgment and seeking professional advice where appropriate.

Educational Purpose

dave-IT Skills exists to help learners acquire knowledge, develop practical skills, and improve their understanding of digital technologies and related subjects.

Completion of any course demonstrates participation in our learning programme and successful completion of the requirements established for that course.

It does not certify professional competence, guarantee mastery of a subject, or replace formal education, regulated qualifications, professional licensing, or supervised practical experience where these are required.

No Guarantee of Results

Individual learning outcomes vary significantly.

We do not guarantee:

  • employment;
  • promotions;
  • salary increases;
  • business success;
  • examination success;
  • freelance opportunities;
  • client acquisition;
  • financial gain;
  • professional certification; or
  • acceptance of our certificates by employers, universities, regulators, or any third party.

Success depends on numerous factors beyond our control, including your commitment, practice, experience, skills, and market conditions.

Certificates

Certificates issued by dave-IT Skills are Certificates of Completion.

They verify only that a learner has successfully completed the applicable course requirements established by the Platform.

Unless expressly stated otherwise, our certificates are not government-accredited qualifications, professional licences, or statutory certifications.

Any employer, organisation, institution, or third party remains solely responsible for determining whether to recognise or accept a certificate.

Artificial Intelligence

Some courses discuss, demonstrate, or use Artificial Intelligence tools.

AI systems may produce inaccurate, incomplete, outdated, biased, or misleading information.

Learners should independently verify important facts before making professional, financial, educational, legal, technical, or business decisions based on AI-generated content.

Third-Party Services

Our courses may reference third-party software, websites, products, services, or platforms.

We do not own or control these third-party services and are not responsible for their availability, security, accuracy, pricing, or performance.

References do not constitute endorsements.

Technology

We cannot guarantee uninterrupted access to the Platform.

Temporary interruptions may occur because of maintenance, internet failures, software updates, cyber incidents, or circumstances beyond our control.

Limitation of Liability

To the fullest extent permitted by applicable law, dave-IT and dave-IT Skills disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Neither dave-IT nor its owners, directors, employees, instructors, contractors, affiliates, or partners shall be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the use of, or inability to use, the Platform or reliance upon its content.

Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by law.

Acceptance

By accessing or using dave-IT Skills, you acknowledge that you have read, understood, and accepted this Disclaimer and agree to use the Platform entirely at your own risk.