About Course
A practical introduction to computers, files, networks, security, business applications and everyday technical problem-solving for modern workplaces.
Course Content
Topic 1: How Business IT Works
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Lesson 1.1: Hardware, Software, Data and Users
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Lesson 1.2: Computers, Mobile Devices and Peripherals
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Lesson 1.3: Operating Systems and Applications
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Topic 1 Guided Skills Assignment
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Topic 1 Applied Assignment
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Topic 1 Knowledge Test
Topic 2: Files, Storage and Backups
Topic 3: Networks and Internet
Topic 4: Cyber Security Essentials
Topic 5: Communication and Collaboration
Topic 6: Business Applications and Data
Topic 7: Troubleshooting and User Support
Topic 8: IT Policies, Continuity and Capstone
Final Assessment and Course Completion
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